We provide backpack repair services for customers from all over Malaysia. Depending on the type of damage and repair required, lead time can be anything from a few days to a few weeks. This in-house service has been one of the services we provide since day one. Repairs can be very completed and extremely time consuming. Here are some of the packs we are currently working on.
Types of backpack damages
We quite often receive requests for backpack repair services especially from hard core mountain climbers. The damages that we see on packs that comes to us range from simple buckle replacement to more complicated zip replacement and even shoulder harness repairs. The cause of damages can vary from abuse to just normal wear and tear from heavy use. We typically will ask customers for pictures of the sort of damage and quote them the repair cost. Besides the repair cost, customers will also need to pay for shipping costs if they are outside of Klang valley.
Materials we use
Backpack repairs typically involve replacement of parts. We stock a variety of parts like YKK zippers, sliders, buckles and fabric ranging from polyester to American made Cordura. We may recommend the a few types of material (grade & color) for the repair job and customer can decide him/herself based on their liking and budget. If we do not have the material or parts that you want, we are happy to source it for you. Example, in the case of a broken frame, customers can choose to source for the replacement part themselves or we source it for them.
How to have your backpack repaired
We love our backpacks and we understand that you probably do too. If you have a damage on your backpack that requires repair, please contact Ben via the below for further information:
Hours: Strictly by appointment
Call/SMS/WhatsApp: Ben 018-387 9990
Facebook: Garrison Packs
Do note that we only receive customers at our workshop with prior appointment. Please make sure you confirm an appointment day and time before coming over.